AI and Systems Solutions for Your Business
Book a short conversation to discover what Upspark can do for your business, whether that's a full audit to map where AI can help, hands-on training for you or your team, or both.
Free 30-minute call. No obligation. Call me directly: +61 485 007 008
Software implementation. AI tools. Systems integration. Automated reporting.
I'm Nat, and I have years of experience implementing software across different businesses and organisations. I build systems that hold up under real, everyday use, long term.
Brisbane-based, I work with businesses Australia-wide and further afield.
Problems I help you solve
Lead Capture
Never miss a potential customer, whatever channel they come through.
Examples: Missed-call text-back, instant lead replies, AI chat assistants, social DM automation
Customer Retention
Keep the customers you've already won coming back.
Examples: Appointment reminders & no-show recovery, review & reputation management, rebooking prompts, win-back follow-ups
Internal Operations
Cut the manual admin eating into your team's time.
Examples: Connecting the tools you already use, internal knowledge bases, document processing, inventory tracking and alerts, automated quoting & invoicing
Reporting
Know exactly how the business is performing, without digging for it.
Examples: Automated weekly reports, owner dashboards, revenue & booking trends, alerts on key metrics
How it works
Every relationship with Upspark starts the same way, two free calls to figure out where your business is losing, and how it can start winning.
Discovery Call
I learn how your business runs, where it's winning and where it's losing. I take this away and identify what the solutions are.
Confirmation Call
I present the written findings and confirm exactly what's worth building or training on, and what it'll cost.
Scope & Build
A clear price and timeline, agreed in writing before anything starts. Then I build, test, train, and install. Typically 2-3 weeks.
Care
Once it's live, a monthly retainer keeps me on hand: fixing issues, ironing out sticking points, and making sure the system keeps working exactly as it should.
Growth
As I get a real understanding of your business, we work together to find what's next, new bottlenecks solved early, new opportunities acted on before they're missed.
Need a one-time build only? That's fine too — no long-term commitment required.
AI Training
AI and software training is one of the solutions that can come out of a Discovery Call, sometimes the right fix isn't a build, it's skills. Training can be specific, solving a particular problem your business is facing, or general, building real AI literacy your team can use across everyday tasks. From there, training moves at your own pace, right through to advanced technical depth for those who want to go further.
Book a Free Discovery CallClear answers before your Discovery Call.
Three promises.
Every stage of working with me comes with a clear promise.
No pressure. No wasted time.
Two free calls, Discovery then Confirmation, and I'll figure out what's actually useful for your business, a build, training, or both. If I'm not the right fit, I'll tell you straight. You'll leave knowing exactly what's worth doing next, whether you work with me or not.
You'll know exactly what you're getting — before you spend a cent.
Every project is scoped in writing before it starts: what gets built, what it costs, and when it goes live. The price is fixed, and if anything falls short of what we agreed, I make it right at no charge.
Stay because it's worth it. Not because you're locked in.
Every build includes your first month of care. After that: cancel any time. No contracts, no exit fees, no awkward conversations. If you're not getting clear value every month, you shouldn't be paying for it. I think that's a better foundation than a contract.
And one more: you own everything I build. Leave whenever you like — I'll teach you how to keep it working.
Nat Harvey
I founded Upspark to help forward-thinking business owners put the right AI and systems to work, practically: fewer missed leads, less manual admin, and clearer numbers to run the business by.
Before Upspark, I implemented software for fintech companies in the UK and Europe, and for universities across Australia and New Zealand, configuring the systems, connecting the tools, and getting teams to adopt them.
It's just me behind Upspark, Brisbane-based, working with business owners Australia-wide. You'll always be talking to the person who built your system. And because I don't sell any platform, my only incentive is what works for you.
See what's possible for your business.
One free conversation, no pressure, no wasted time. Whether that leads to a build, training, or both is up to what actually helps your business.
Book a Free Discovery CallOr send a message
